Online Reputation Management Services

Drive Business Growth With

Transform Your Business Marketing Strategy 

“Generate More Reviews – Improve Experiences – Acquire More Business.”

Did You Know?

94% of healthcare patients use online reviews to evaluate providers in 2020

97% of consumers check a company’s online presence before deciding to visit them

Reputation Matters

Show Off Your Best Reviews

Get more detailed reviews from proud customers who identify what makes your company stand out using our online reputation management services.

Show off a consolidated list of positive reviews from a variety of review platforms.

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Reputation Matters

Customer Review Monitoring

Knowledge is Power

Fact: Positive customer reviews on local listings sites can be great for business. A bad review – that hurts. You need to know what people are saying about your business. We monitor your reviews and feed the information directly into your dashboard.

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How It Works

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Step 1: Send us your customer list.

If you’re a business that doesn’t collect emails, fear not! We’ll set up review kiosks in your store for patrons to stop and leave a quick review.

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Done! Our done-for-you service
takes care of everything else.

 

At DocRokit, we reach out to your customers very politely and with your permission, and we handle the management of your reviews.

 

How do Reviews affect your business?

” 73% percent of consumers trust online reviews as much as recommendations from friends and family. “

What you need to know:

  • Google loves seeing positive reviews to the point where they prioritize them to rank you higher in the google map pack. 
  • Google more frequently recommends business with a 4.0 star rating or higher. 
  • Businesses that publicly respond to reviews recieve more overall reviews and achieve a higher score.
  • A study from Harvard had shown that with an increase in positive reviews and directory ranking, you can directly affect the overall ROI and increase profit margins of your business. (Study here)
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Why Monitor And Optimize Your Review Responses

Generate Trust And Ramp Up Your Site Traffic

Boost Local Rankings

Online reviews are one of the most significant online ranking factors. Active customer response can help boost your SEO visibility, increase brand awareness and improve your ranking in local searches.

Maintain Brand Control

Gain the trust of your prospects and clients with real feedback from experienced writers who understand your industry inside and out. Google review response services can help you see exactly where your business is falling short and address customer issues.

Establish Positive Branding

You only have seconds to impress your user. Optimize your customer experience to create a positive online footprint and convert more traffic into sales. Research shows that the sooner you respond to your online reviews, the more likely you are to convert that person into a returning customer

Improve Customer Relationships

Responding to online reviews shows that you value your customers and their feedback. Invest in a review response service that enables you to deliver personalized, rapid customer review responses.

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C’MON, TELL US WHAT YOU WANT!

Whether it’s a custom marketing plan to grow your business, or a specific problem you need help with, we want to hear from you. A personalized mix of services can elevate your brand to new heights — and we’re here to guide you to the top.

Continue exploring our services

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